Who we are
Seralos Ventures, S.L. is a Spain-registered technology company and venture studio (CIF B13652185). We develop and operate digital products, including Guiri App.
Products covered by this policy
This policy applies to the websites, mobile applications, and digital products operated by Seralos Ventures, S.L., including Guiri App and any future products we develop.
Information we collect
We may collect the following categories of information:
- Information you provide directly, such as your name, email address, and the contents of messages submitted through our contact form.
- Account information, where applicable, including credentials and preferences.
- Content you submit to our products, such as text, images, or documents you choose to share for processing.
- Technical and usage information collected automatically, such as device, browser, language, approximate location, and interactions with our products.
How we use information
- To provide, operate, and improve our products and services.
- To respond to support requests and other communications.
- To maintain security, prevent abuse, and meet legal obligations.
- To analyse usage patterns and improve user experience.
AI-enabled features
Some of our products use AI-enabled features. Guiri App may process text, images, or document content provided by users in order to generate explanations and practical guidance. We work to limit the data processed to what is necessary to provide the feature you requested.
Data storage and security
We use reasonable administrative, technical, and organisational measures designed to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
User choices
Depending on your jurisdiction, you may have rights regarding your personal information, including access, correction, deletion, and objection to certain uses. You can exercise these rights by contacting us.
Contact
For privacy questions or requests, please contact us via our support form.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.